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Client Feedback

Your feedback is important to us. We strive to make our interactions better each time we communicate. Feel free to share your experience; we listen and appreciate you taking the time to share your thoughts.

Take a look at what a few of our clients have to say.

I'm writing this email to express my gratitude and appreciation for your help throughout the label design process. Even though I did NOT opt to have the label designed by PLS, you were more than being immensely helpful in seeing it completed. In retrospect, we should have left it to the creative experts at PLS, because we simply did not know enough about the process and making sure our label meets FDA's standards. This would have saved us a lot of hours, headache and back-and-forth with our designer (who isn't an expert at label design for health-related products.) So I am grateful that even though we chose, rather ignorantly, not to let PLS handle the creative, you stepped in at the last minute to help us as if we paid you to do so. So to anyone considering having the label design by PLS, do it and save yourself a lot of unnecessary work and launch faster. That's what matters.

Win N. 5/1/15

You are the third company I called today and I don't think I need to call anyone else. You are hitting everything on all cylinders that I have in my list of questions. I can't believe it! One company said they don't deal with Amazon. Another company told me they would call me back later and you want to work with me for the long term and you are willing to help me get me get started.

TG 7/10/15

You make this industry easy! Private Label Supplement is like having an employee I can count on and I don’t have to pay. Thank you, thank you, and thank you!

Nancy 12/1/12

I can’t believe how it easy it is to work with you. I have tried to export products with several other companies and something always went wrong and it took months and months and they would avoid my calls. You always answered and took care of everything I needed and make this so easy. You have a customer for life with me!

Paul 2/8/13

Please let your HR department know that Cami is absolutely amazing!! She helped me with my shipping when I did not know what to do as I am out of the country. Thank you very much.

Jim 3/10/14

Your sales department was amazing at getting back to me even after I placed my order. They followed up to see how my sales were doing and gave me ideas on how to sell my products faster on Amazon and gave me ideas of what other products I should be selling. They helped me tie products together and really create a brand. I can tell they really care about my success and not just their commission check. It is nice not to have to track them down. I will stay with Private Label Supplement because they really go out of their way to make things easy for me as their customer.

Steve 11/16/13

You helped my dream come true with launching the formula I have thought about for years! I am so excited to say that I am now on my 3rd order and buying 5000 bottles a month and I will always stay with Private Label Supplement no matter how many other companies reach out to me. They are the same companies who would not help me when Private Label Supplement would. And that is what matters to me.

Lynn 3/31/13

I really appreciate Private Label Supplement explaining what GMP is and taking time to explain the manufacturing process to me. I don’t like to say bad things about companies but I tried to get answers and at other manufacturer’s I just felt like they wanted my money or they would practically hang up on me. I never felt that way with any of the staff at Private Label Supplement. They really mean what they say on their website when they say they are here for you. I thought it was too good to be true. And I just want to tell you that it is true. They are here for you and they deliver what they say they will.

Debra W. 2/24/14

Private Label Supplement created an amazing label for my product line. We had them start our new line with 4 products and we now have our first goal 10 products selling on Amazon and we have used Private Label Supplement for just about every service they offer. We can’t say enough good things about them. We thought they were too good to be true. Especially when they came out with the GMP Protection Program this year for their customer’s protection. I had no idea there were GMP’s that applied to me as a seller of private label products. When I asked other manufacturer’s they didn’t know what I was talking about. But Private Label Supplement educated me and I found it to be. Boy did they save me a lot of headaches and potential trouble. I can’t believe this company would invest so much money in their customers by doing audits at the manufacturers and giving us our Quality Agreements. I even spoke to their 3rd party Auditor, Ingredient Identity, and they are an amazing organization as well. I am considering having them come to my office and put the rest of the SOP’s in place for us. Private Label Supplement is so far ahead of the curve in their way of thinking—and no, I am not related, and I too thought they were too good to be true and the best advice I can give you is to try them. You won’t be disappointed!

Joni 4/10/15

Our company has been selling nutritional supplements for almost 2 decades.We have learned we have to be very careful with the manufacturers chosen to make our private label formula's.Our experience with Private Label Supplement has been great. They are very quick with responding to their customer’s needs, from timely quotes, their knowledge about raw ingredients, to shipping our orders on time. Stefani is always very quick to respond to any question we have. We will continue to do business with Private Label Supplement for a very long time.

Jackie 9/15/13

I want to thank Private Label Supplement, Stefani in particular, for always being available to me for all of my companies needs. It is important to me to find a manufacturer that I can count on to provide great prices, get my product to me quickly, provide high quality products consistently and stand behind their word every step of the process. I actually enjoy making or receiving a call from Private Label Supplement as I know there is always a happy voice who actually wants to make me happy and knows what they are doing. I will definitely do business with Private Label Supplement for a very long time. I feel they actually care a great deal about making my customers happy and that support is invaluable.

Ben 7/12/13

Being able to create the formula for your diet pills is the best thing ever!! When I saw this site I knew exactly what I wanted in them… and what I wanted to leave out. They have been a top seller and I am very impressed!

Jason 10/23/12

I am very pleased with the speedy service creating my custom protein order. I had Privatelabelsupplement.com also design my labeling, and I have been very happy with the results.

Betty 9/2/12

My sales margin was so small on the national brands that my store started struggling. I was referred to Private Label Supplement by a fellow nutrition business owner who created his own house brand to increase his margin. My sales have been great since I put my private supplement line on my shelves and I am making so much more money on each unit sold. Thanks Privatelabelsupplement.com!

Ned 7/13/12

Being able to create the formula for your diet pills is the best thing ever!! When I saw this site I knew exactly what I wanted in them… and what I wanted to leave out. They have been a top seller and I am very impressed!

Jason B. 4/15/12

We are a XXXXX, a wholesale distribution company that fills specific requests for clients all across the country, and using privatelabelsupplement.com has made my fulfillment of capsule and tablet orders so easy. Thanks

L. T. 1/22/12

I love being able to make each of my supplement products look different thanks to the many color and size options for capsules and bottles. The red capsules we put in the clear bottles look awesome! Thanks for all your help customizing my order!

Christian P. 10/27/11

Thank you for your timely turn around on our protein and weight gainer order. You have gained a customer for life thanks to your honesty and great customer service in tracking my order. Our customers are very drawn to the new labels that you designed for us as well. Our feedback has been fantastic! -A loyal customer.

Michelle C. 6/15/11

We have been using privatelabelsupplement.com for almost a year now and have been pleased with the quality, service, and production time. For a distribution center, it is very important that we receive a timely order without issues so that we can continue the product on to its destinations without creating a problem for our clients. We have been happy with privatelabelsupplement.com’s reliability and customer follow up.

Teagan J., Sales Manager 4/30/11

*Last names and companies have been withheld due to the confidential nature of our business.

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